Spoolis

Published outcome data

HubSpot Customer Agent outcome definition

Published definitions and source metadata for HubSpot Customer Agent.

View as Markdown

Source metadata

Vendor
HubSpot
Authority
Vendor rule
Retrieved
Last verified
Status
Sourced

resolved conversation

The conversation includes at least one reply from the customer agent that shares a content source or performed an action, and there is no qualifying handoff to a human agent within 72 hours of the last visitor response.
Class
Support resolution
Unit
resolved conversation
Price
$0.50 (Published list) (50 HubSpot Credits, effective 2026-04-14)
Authority
Vendor rule
States
resolved
Window
72 hours after the last visitor response
Since
2026-04

Related guides

Sources

  1. https://www.hubspot.com/company-news/hubspots-customer-agent-and-prospecting-agent-now-you-pay-when-the-task-is-complete
  2. https://knowledge.hubspot.com/customer-agent/analyze-your-customer-agents-performance
HubSpot Customer Agent outcome definition · Spoolis