Published outcome data

Published outcome definitions

A dated, sourced registry of published outcome definitions, states, prices, review windows, and correction rules.

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Who decides whether the outcome happened?

A vendor rule says what counts in the vendor's own terms. Vendor verification means the vendor runs an additional check. A buyer-defined rule lets the customer set the test. An external authority, such as an issuer or program triage team, makes the decision outside the vendor.

All published definitions

Vendor and outcomeUnitPriceAuthorityWindowCorrection ruleSource and date
Chargeflow
recovered chargeback
recovered chargeback25% of recovered amountnothing on a missExternal authorityNot publishedNot publishedSource
Cresta
outcome-linked termsAwaiting verification
outcome-linked termsNot publishedseat core, outcome-linked terms negotiatedNot publishedNot publishedNot publishedSource
Fin
resolution
resolution$0.99Vendor rule24 hoursdeducted if the customer returns to the same conversation, even across billing periodsSource
Fin
procedure handoff
procedure handoff$0.99Vendor ruleNot publishedNot publishedSource
Fin
disqualification
disqualification$0.99Vendor ruleNot publishedNot publishedSource
Fin
qualified lead
qualified lead$9.99Buyer-defined ruleNot publishedNot publishedSource
HackerOne bug bounty
validated report
validated reportNot publishedbounty set per program; $81M paid July 2024 to June 2025External authorityNot publishedNot publishedSource
Horizon3 NodeZero
finding retest
assetNot publishedprice per asset, not per outcomeVendor verificationNot publishedNot publishedSource
HubSpot Customer Agent
resolved conversation
resolved conversation$0.50from $1.00 per conversation, effective 2026-04-14Vendor ruleNot publishedNot publishedSource
Lorikeet
resolutionAwaiting verification
resolutionNot publishedsee sourceBuyer-defined ruleNot publishedNot publishedSource
PostHog self-driving
pull request
pull request$15.00Vendor verificationsoak windowrefunded if it "wasn't worth paying for"Source
Salesforce Help Agent
resolutionAwaiting verification
resolution$2.00400 Flex CreditsVendor ruleNot publishedNot publishedSource URL to be added
Sierra
outcome
outcomeNot publishedNot publishedNot publishedNot publishedSource
Zendesk AI agents
assisted escalationAwaiting verification
assisted escalation$0.00freeVendor verificationNot publishedNot publishedSource
Zendesk AI agents
contained resolutionAwaiting verification
contained resolution$0.00freeVendor verificationNot publishedNot publishedSource
Zendesk AI agents
verified resolutionAwaiting verification
verified resolution$1.50$1.50 on a committed pack, $2.00 pay as you go, reported second-hand; tiers verifiedVendor verification72 hoursNot publishedSource
Published outcome definitions · Spoolis