Published outcome data
Published outcome definitions
A dated, sourced registry of published outcome definitions, states, prices, review windows, and correction rules.
View as MarkdownOutcome Index is the front door to definitions, prices, authority, finality, corrections and guarantees.
Who decides whether the outcome happened?
A vendor rule says what counts in the vendor's own terms. Vendor verification means the vendor runs an additional check. A buyer-defined rule lets the customer set the test. An external authority, such as an issuer or program triage team, makes the decision outside the vendor.
Comparing AI support vendors? See how AI support vendors count a resolution.
All published definitions
| Vendor and outcome | Class | Unit | Price | Authority | Policy details | Source | Last verified |
|---|---|---|---|---|---|---|---|
| Chargebackhit recovered chargeback | Chargeback recovery | recovered chargeback | 20% of recovered amountPublished list | External authority | Source | ||
| Chargebackhit chargeback alert | Chargeback recovery | chargeback alert | $29.00Published listEthoca alert $29; RDR and CDRN alerts $19; PayPal alert $29; prevented chargeback $17 | External authority | Source | ||
| Chargeflow recovered chargeback | Chargeback recovery | recovered chargeback | 25% of recovered amountPublished listnothing on a miss | External authority | Source | ||
| Chargeflow deflected chargeback | Chargeback recovery | deflected chargeback | $29.00Published list | External authority | Source | ||
| Cresta outcome-linked termsNeeds review | Outcome-linked terms | outcome-linked terms | Not publishedseat core, outcome-linked terms negotiated | Not published | Source | ||
| Disputifier won chargeback | Chargeback recovery | won chargeback | 20% of recovered amountPublished listCapped at $250 per win | External authority | Source | ||
| Disputifier chargeback alert | Chargeback recovery | chargeback alert | Not publishedCustom volume-based pricing; no per-alert fee on the page | External authority | Source | ||
| Fin resolution | Support resolution | resolution | $0.99Published list | Vendor rule | Window: 24 hours Correction rule: deducted if the customer returns to the same conversation, even across billing periods Finality and reopen policy: If a conversation is considered resolved (confirmed or assumed), but the customer later returns to the same conversation seeking further assistance (even across billing periods) that resolution will be deducted and not charged. | Source | |
| Fin procedure handoff | Support handoff | procedure handoff | $0.99Published list | Vendor rule | Source | ||
| Fin disqualification | Lead qualification | disqualification | $0.99Published list | Vendor rule | Source | ||
| Fin qualified lead | Lead qualification | qualified lead | $9.99Published list | Buyer-defined rule | Source | ||
| Fin self-serve qualification | Lead qualification | self-serve qualification | $0.99Published list | Buyer-defined rule | Source | ||
| gitgot pull request agent pull request | Code change | pull request | $5.00Published list | Buyer gate | Source | ||
| Gorgias AI Agent automated interaction | Support resolution | automated interaction | Not publishedPay only when it resolves a conversation; no public rate | Vendor rule | Source | ||
| HackerOne bug bounty validated reportNeeds review | Vulnerability finding | validated report | Not publishedbounty set per program; $81M paid July 2024 to June 2025 | External authority | Source | ||
| Horizon3 NodeZero finding retestNeeds review | Vulnerability finding | asset | Not publishedInferredprice per asset, not per outcome | Vendor verification | Source | ||
| HubSpot Customer Agent resolved conversation | Support resolution | resolved conversation | $0.50Published list50 HubSpot Credits, effective 2026-04-14 | Vendor rule | Window: 72 hours after the last visitor response | Source | |
| HubSpot Prospecting Agent lead recommended for outreach | Lead qualification | lead recommended for outreach | $1.00Published list | Vendor rule | Source | ||
| Lorikeet resolution | Support resolution | resolution | $0.99Published listStart plan chat, email, SMS; $0.90 on Scale; voice $1.50 Start, $1.20 Scale; Signature custom | Buyer-defined rule | Source | ||
| MergeLoom PR/MR run | Code change | pull or merge request run | £4.00Published list£4 per run on Cloud, £2 on Self Hosted, after 50 free runs | Buyer gate | Source | ||
| PostHog self-driving pull requestNeeds review | Code change | pull request | $15.00Published listFirst 3 pull requests each month free; open beta, pricing subject to change | Vendor verification | Window: soak window Correction rule: refunded if it "wasn't worth paying for" Refund and credit policy: refunded if it "wasn't worth paying for" | Source | |
| Salesforce Help Agent resolutionNeeds review | Support resolution | resolution | $2.00Published listHelp Agent Resolutions, $2 | Vendor rule | Source | ||
| Sierra outcome | Outcome-linked terms | outcome | Not published | Not published | Source | ||
| Signifyd guaranteed fraud protection approved order | Fraud decision | approved order | Not publishedA percentage of the order total when an order is approved; varies by products, vertical, volume and average ticket. No charge on a declined order. | Guarantor | Source | ||
| Agentic Batch Changes merged changeset | Code change | merged changeset | Not publishedThe vendor states that final credit rates are published in its Enterprise Portal, which is open to customers. We found no rate on its public pages. | Buyer-defined rule | Source | ||
| Zendesk AI agents automated resolution | Support resolution | automated resolution | Not publishedNo public rate found | Vendor verification | Source | ||
| Zendesk AI agents assisted escalation | Support handoff | assisted escalation | Not published | Vendor verification | Source | ||
| Zendesk AI agents contained resolution | Support resolution | contained resolution | Not published | Vendor verification | Window: email: 72 hours after the last email; messaging: 2 hours after the last message by default, adjustable up to 72 hours; voice: at hangup | Source | |
| Zendesk AI agents verified resolution | Support resolution | verified resolution | Not published | Vendor verification | Window: email: 72 hours after the last email; messaging: 2 hours after the last message by default, adjustable up to 72 hours; voice: at hangup | Source |