Published outcome data

Salesforce Help Agent outcome definition

Published definitions and source metadata for Salesforce Help Agent.

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Source metadata

Vendor: Salesforce
Authority: Vendor rule
Retrieved: 2026-09-17
Last verified: 2026-09-22
Status: Needs review

Salesforce announcement 2026-06-25; price from the Agentforce pricing page.

resolution

against a published definition

Class: Support resolution
Unit: resolution
Price: $2.00 (Published list) (Help Agent Resolutions, $2)
Authority: Vendor rule
States: Not published
Since: 2026-07

Related guides

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Corrections

2026-09-22: The Agentforce pricing page lists Help Agent Resolutions at $2 and publishes no definition of a resolution, who decides, or when it is final. Demoted until a primary definition is found.

Sources

https://www.salesforce.com/agentforce/pricing/