Published outcome data

Published outcome definitions

A dated, sourced registry of published outcome definitions, states, prices, review windows, and correction rules.

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Outcome Index is the front door to definitions, prices, authority, finality, corrections and guarantees.

Who decides whether the outcome happened?

A vendor rule says what counts in the vendor's own terms. Vendor verification means the vendor runs an additional check. A buyer-defined rule lets the customer set the test. An external authority, such as an issuer or program triage team, makes the decision outside the vendor.

Comparing AI support vendors? See how AI support vendors count a resolution.

Buyer-defined rule

Vendor and outcomeClassUnitPriceAuthorityPolicy detailsSourceLast verified
Fin
qualified lead
Lead qualificationqualified lead$9.99Published listBuyer-defined ruleSource
Fin
self-serve qualification
Lead qualificationself-serve qualification$0.99Published listBuyer-defined ruleSource
Lorikeet
resolution
Support resolutionresolution$0.99Published listStart plan chat, email, SMS; $0.90 on Scale; voice $1.50 Start, $1.20 Scale; Signature customBuyer-defined ruleSource
Agentic Batch Changes
merged changeset
Code changemerged changesetNot publishedThe vendor states that final credit rates are published in its Enterprise Portal, which is open to customers. We found no rate on its public pages.Buyer-defined ruleSource
Published outcome definitions · Spoolis