Published outcome data
Published outcome definitions
A dated, sourced registry of published outcome definitions, states, prices, review windows, and correction rules.
View as MarkdownWho decides whether the outcome happened?
A vendor rule says what counts in the vendor's own terms. Vendor verification means the vendor runs an additional check. A buyer-defined rule lets the customer set the test. An external authority, such as an issuer or program triage team, makes the decision outside the vendor.
Vendor rule
| Vendor and outcome | Class | Unit | Price | Authority | Policy details | Source | Last verified |
|---|---|---|---|---|---|---|---|
| Fin resolution | Support resolution | resolution | $0.99Published list | Vendor rule | Window: 24 hours Correction rule: deducted if the customer returns to the same conversation, even across billing periods Finality and reopen policy: deducted if the customer returns to the same conversation, even across billing periods | Source | |
| Fin procedure handoff | Support handoff | procedure handoff | $0.99Published list | Vendor rule | Source | ||
| Fin disqualification | Lead qualification | disqualification | $0.99Published list | Vendor rule | Source | ||
| HubSpot Customer Agent resolved conversation | Support resolution | resolved conversation | $0.50Inferredfrom $1.00 per conversation, effective 2026-04-14 | Vendor rule | Source | ||
| Salesforce Help Agent resolutionAwaiting verification | Support resolution | resolution | $2.00Inferred400 Flex Credits | Vendor rule | Source URL to be added |